EZBookings terms and policies.
Find the rules for using the booking service, taking payments, and handling client information. Each one opens with the answer people actually arrive looking for.
Everyone
The rules that apply whether you are booking an appointment or running a business on EZBookings.
- Terms of ServiceSeptember 18, 2026The agreement between you and EZBookings for using our booking platform, whether you are booking an appointment or running an appointment business on it.
- Privacy PolicySeptember 18, 2026What we collect, why, who it is shared with, and how to get a copy of it or have it deleted.
- Booking Cancellation and Refund PolicySeptember 18, 2026Who decides a refund on an appointment, how the booking fee is treated, and how long money takes to come back.
- Cookies and Local StorageSeptember 18, 2026Every cookie and browser value we set, what it is for, and how long it lasts. Advertising cookies are used on this site only, never on a business's booking page, and only if you accept them.
- Acceptable Use PolicySeptember 18, 2026What may not be sold, sent, or done through the platform.
- Accessibility StatementSeptember 18, 2026What we target, what we have verified, and what we know is not there yet.
- Copyright and Trademark PolicySeptember 18, 2026How to report content on a business's booking page that infringes your rights.
If you run a business on EZBookings
The salon agreement: fees, deposits, payouts, your client list, and suspension. These sit on top of the terms above.
If you are in the partner program
What a referral earns, when it is paid, and what does not count.
Something unclear or missing? Email [email protected].